Smart Home Diagnostic

$159.99

The Details

What’s Included

$159.99 for a single 1-hour Smart Home Diagnostic appointment.
$95.00 for each additional hour needed & will be charged on-site during appointment.


Smart Doorbell Diagnostic

Service is applicable to smart doorbells, chime & transformers. Includes troubleshooting the device, including power, chime functionality, internet connectivity, audio/video, and app configuration. Resolve minor issues if possible or recommend next steps for larger electrical or doorbell system repairs. Product must be purchased & installed separately. Does not include running new doorbell wiring or repairing existing wiring. We currently service Google Nest and Ring 1, 2 and Pro Doorbells.

Smart Thermostat Diagnostic

Service is applicable to smart thermostats. Includes troubleshooting the device, including wiring, power, internet connectivity, and app configuration. Resolve minor issues if possible or recommend next steps for larger HVAC repairs. Product must be purchased & installed separately. Does not include HVAC repairs or replacements.

Smart Camera Diagnostic

Diagnostic services are applicable to smart cameras and their accessories. We do not service Smart Cameras that are hardwired, such as the Ring Floodlight Cam or Ring Spotlight Cam Mount. Products purchased separately. We will troubleshoot the camera, including power, Wi-Fi connectivity, audio/video, and app configuration. Resolve minor issues if possible or recommend next steps for larger electrical repairs. Does not include electrical modifications, such as outlet relocation or camera hardwiring. Does not include Ethernet wire pulling or cable modification

Security System Diagnostic

Diagnostic services are applicable to Wi-Fi security systems and accessories. Products purchased separately. Includes diagnostic of base station, keypad and associated sensors. We will troubleshoot the security system, including power, internet connectivity, and app configuration. Resolve minor issues if possible or recommend next steps for larger system repairs. Does not include diagnostic of security cameras or life safety devices such as Smoke and CO Alarms. Does not include repair of faulty wired sensors

Smart Door Lock Diagnostic

Diagnostic services are applicable to smart lock and their accessories. Products purchased separately. We will troubleshoot the lock, including power, internet connectivity, locking and unlocking, and app configuration. Resolve minor issues if possible or recommend next steps for larger door or frame modifications. Does not include door handle installation or repairs.

Home Wi-Fi Diagnostic

Diagnostic services are applicable to Wi-Fi network systems. Products purchased separately. We will troubleshoot all wireless mesh Wi-Fi, modems, routers, and extenders. Resolve minor issues if possible or recommend next steps for larger system repairs. Does not include initial Wi-Fi setup, running new ethernet, replacement router and/or parts.

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1 hour diagnostic appointment for installed smart home product that is not functioning properly.

Please note: the first hour is non-refundable and $95.00 is charged for each additional hour of service. Resolution of the issue is not guaranteed

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